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Modern Work Space

27 years in the workforce I've been building up people and programs and executing success!

Any Program & Any Personality Type

I've worked in a plethora of industries and been around all kinds of people.  I adapt well and can handle a lot. 


I thrive in a fast-paced, challenging atmosphere, making things smoother through collaboration and best practices. ​

 

Customer Facing: Global Customer Success in Enterprise, Commercial and SMB.  Create relationships and partnerships between companies.


Functional Programs: Channel, Enterprise, Corporate Strategic, Geo-expansion, HR, DEI, Finance,  C-level initiatives, Network Security, Marketing, Branding, Product, Sales, GTM, Channel, Enablement, PMO and Engineers


Industries: SAAS, Construction, Architects, Designers, IT, Accounting, Medical, Reseller, Wholesale, Software and Hospitality​​​​​

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Implementation

Just getting it done

Holding people accountable by actioning items, owners and commitment dates in every call. 
Follow-up, support, and make things happen. 
Finding solutions and bringing teams together as needed will be happening.
This is my way!

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We will work SMART (pun intended) and we will get it done fast and with intent.


I’ll work with cross-departmental teams, executives, vendors, partners, and customers to build what's best for the mission and company.   


Information gathering, research, communication and collaboration with all stakeholders is a must avoiding mistakes later. 

Nothing on my plate will end up on the back burner due to lack of clarity, communication or bandwidth because I will get your teams the support they need. 


Metrics, KPI’s and analysis are key.  We will create the “the best” practices and foundation of our standards. ​

Strategizing
  • Smooth Rollouts

  • Change Management

  • Enablement for all teams

  • Create good habits in communication

  • Document and practice 


Things didn't go as planned? We will create a lessons learned and document it so we can fix the standard process models to a complete level of understanding. 


One of my favorite things to do is coaching and teaching people to the point they become comfortable in being an expert.  

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Corporate workflow development | Operations | Cross-Departments Continuity | Vendor Relations | Creation of standards & best practices for Program and/or Accounts and Partnerships | Global Alliances | Partner Programs | Internal Strategic Programs


Programs & Experiences: 

(see Experience Page for more)

Vision | Design | Develop | Launch | Revisit | Onboard | Execute | Improve & Repeat​

Corporate Internal Comms | Tech Infrastructure | Software Enablement | UI's / UX | Video Conference | RFPs / Contracts | KPIs | QBRs | Service Agreements | Customer Relations / Best Practice | Corporate Strategy | Employee Development and more  

Video Conference

  • Team & Program Leadership

  • Building and driving Program strategy and execution.

  • Task management and accountability tracking.

  • Problem solving and escalation. 

  • Research and data collection.

  • Information gathering

  • Playbooks and Roadmaps

  • Pilot Programs & Rollouts

  • Organizational Management 

  • Corporate Communication structure & standards 

  • Writing, ghostwriting, proofreading and social media management

  • Branding, networking and marketing solutions (hobby)

  • Employee culture & morale boosting (passion)

Nadia Caruso

781-825-3636

  • LinkedIn

© 2021 Ocramid

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